Device Funnel Performance Gap

Expose where mobile, desktop, or tablet drop off relative to each other so fixes stay device-specific.

Backona AI
Where are users dropping off across different devices?

The steepest funnel drop-off is happening on mobile between add-to-cart and final purchase. While mobile captures the vast majority of initial traffic, its cart-to-purchase completion rate is less than 40%, compared to 58% on desktop. Here is the breakdown from GA4 and Google Ads for 16/04/2026 - 15/05/2026:

Device Sessions Add to cart Purchase Read
Mobile19,8401,560620Volume, but leakier
Desktop12,4301,440840Cleaner conversion path
Tablet2,14011042Small sample
Which device needs immediate attention?

Mobile needs the most attention because it brings over 60% of traffic volume but loses the highest proportion before purchase. That indicates mobile checkout friction, payment gateway issues, or page load speed barriers rather than a top-of-funnel targeting flaw.

Which device is healthiest?

Desktop is healthiest because it converts cleanly, capturing high purchase intent with minimal leak from cart to checkout. That makes desktop user journeys an effective baseline benchmark.

What should I do next?

Prioritize resolving mobile cart and checkout friction (e.g. implementing Apple Pay/Google Pay one-click checkouts) before increasing mobile ad spend. Unclogging mobile checkout will generate an immediate boost in blended revenue.

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